Here is the Return and Refund Policy. This is a good place to explain to customers what to do with an unsatisfactory product. Refund or return policies should be simple and clear, so that a relationship of trust can be built and customers have no worries.
I'm a shipping policy. I'm a great place to add more information about your shipping methods, packaging and cost. Providing straightforward information about your shipping policy is a great way to build trust and reassure your customers that they can buy from you with confidence.